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Christine Russo

Assisted Remote Clienteling

With retail and mall stocks soaring today due to the news of a vaccine;

the sector is still expected to lag as is traffic and foot fall within four-wall retail.

Static techniques on e-comm sites such

as thumbnail photographs has proven to not connect with the customer enough

and with traffic going down - human remote clienteling bridges the gap between your Ecommerce site and your in-store clienteling. Retailers like Bloomingdale's

and Saks are using technology providers such as salesfloor (www.salesfloor.net).

With the need for retailers to go to the customer;

using virtual remote selling helps guide them as they navigate what would normally be in-store and what is an impersonal online e-comm channel. Look into digitizing your client telling

for remote selling and going TO the customer.


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